Responsible Gaming

Gambling Should Be Entertainment

At Spin Casino NZ, we believe that gambling should only ever be viewed as entertainment, not as a way to earn money or solve financial problems. Casino games are designed with a house edge, meaning that over time, the odds favour the casino. Only gamble with money you can afford to lose, and never chase your losses.

Age Verification

You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to access and use Spin Casino NZ. We take age verification seriously and conduct checks during account registration. If you are under the legal age, you must not use our services.

Warning Signs of Problem Gambling

Do you recognise any of these warning signs in yourself or someone you know?

• Chasing losses by gambling more to win back money you've lost
• Gambling for longer periods or with larger amounts than intended
• Hiding your gambling activity from family, friends, or partners
• Borrowing money or going into debt to fund gambling
• Neglecting work, study, relationships, or personal responsibilities due to gambling
• Feeling anxious, irritable, or restless when not gambling
• Unsuccessful attempts to cut back or stop gambling
• Using gambling to escape problems or cope with negative emotions
• Lying about how much time or money you spend on gambling
• Risking important opportunities (job, education, relationships) because of gambling

If you recognise these signs in your behaviour, help is available.

Self-Help Tools & Responsible Gambling Features

Spin Casino NZ provides tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose over a given period
• Reality Checks: Receive periodic notifications during your gaming session reminding you how long you've been playing and how much you've wagered
• Session Time Limits: Set automatic session timeouts to prevent extended play
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account, preventing you from gambling for a set period

These tools are available in your account settings. We encourage you to use them proactively.

Support Organisations & Help Services

If you or someone you know is struggling with problem gambling, these organisations offer free, confidential support:

New Zealand

• Gambling Helpline NZ – Free, confidential support available 24/7 for New Zealand residents
  Phone: 0800 654 655
  Website: www.gamblinghelpline.co.nz
• Problem Gambling Foundation – Evidence-based support and resources
  Phone: 0800 664 262
  Website: www.problemgambling.co.nz

Australia

• Gambling Help Online
  Website: www.gamblinghelponline.org.au

United Kingdom

• GamCare
  Website: www.gamcare.org.uk
• GamStop – National self-exclusion scheme
  Website: www.gamstop.co.uk

Other Regions

• Canada – Responsible Gambling Council
  Website: www.responsiblegambling.org
• United States – National Council on Problem Gambling
  Website: www.ncpgambling.org

Take Action Today

If you think you might have a problem with gambling, please reach out for help. There is no shame in seeking support – gambling addiction is a recognised issue, and help is available and effective. Contact one of the organisations listed above or speak to someone you trust.

Your wellbeing matters. Seek help today if you need it.